Frequently Asked Questions (FAQ) provide useful information that assists users to resolve common issues when using the Indigenous Procurement Policy Reporting Solution (IPPRS).
| Category | Question | Answer |
|---|---|---|
| Administration | I have forgotten my password, how do I reset it? | Support is available 8am-5pm (AEDT) Monday - Friday (excluding ACT and National Public Holidays). Send an email or call the IPPRS Support team Phone: 02 6152 3522 Email: ipprs@niaa.gov.au |
| Administration | How can I login to the IPP Reporting Solution (IPPRS)? | If you have been authorised to use the system, you will have been sent a link to the system, with your user ID and instructions on how to login. If you no longer have this advice contact the IPPRS Support desk at ipprs@niaa.gov.au or call 02 6152 3522. Support is available 8am-5pm (AEDT) Monday - Friday (excluding ACT and National Public Holidays). |
| Contract Form | Why won't the contract record open when I click it? | To open a contract record, double click on any non-hyperlinked value / white space within the required record. If a hyperlink field is clicked, the record associated with the hyperlink will open, instead of the intended contract record. |
| Glossary | What do all of the terms and acronyms mean? | Please refer to the glossary for a full list of acronyms and terms referred to throughout the IPP and IPPRS. |
| Help | I am an Agency Contract Manager and I need help with the IPPRS, who do I contact? | Support is available 8am-5pm (AEDT) Monday - Friday (excluding ACT and National Public Holidays). Send an email or call the IPPRS Support team Phone: 02 6152 3522 Email: ipprs@niaa.gov.au |
| Help | How do I access the System Help? | Within the IPPRS click on the [?] in the top right of the screen. |
| Help | When will the IPPRS be available? | The IPPRS will be delivered in two phases:
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| Help | How do I find out more about the IPP? | Agency staff should contact IndigenousProcurement@niaa.gov.au |
| Help | Does the IPP apply to my Agency? | The IPP applies to all non-corporate Commonwealth entities subject to the Commonwealth Procurement Rules (CPRs). However, entities that are not required to comply with the CPRs are encouraged to adopt the policy as best practice. |
| Help | Why has the IPP implemented a reporting system? | The IPPRS will provide Commonwealth agencies and external organisations with the ability to more efficiently and accurately manage and report their obligations, as mandated by the IPP. |
| Help | What will the data be used for? | To more accurately and effectively monitor and report Contractor and Agency compliance with the IPP. |
| Help | Is the system available all the time? | Once launched, the system will be available 24/7. Times of unavailability, such as system maintenance, will be communicated to users well ahead of time. |
| Help | How do I access the system? | Initial instructions on how to login to the system will be provided to users directly prior to go live. |
| Help | How do I request access for other team members? | Please send an email or call the IPPRS Support team for access assistance. Phone: 02 6152 3522 Email: ipprs@niaa.gov.au |
| Help | Do I have to fill out the spreadsheets anymore? | A significant benefit of the IPPRS is to cease the labour intensive and time-consuming practice of exchanging spreadsheets. |
| Help | How will I know if I have to use the IPPRS (Agency portal)? | If your agency has any active MMR contracts, and you are responsible to help manage them, then you will be required to use the IPPRS system to report on these contracts. The IPP Taskforce, PM&C has requested nominations for contacts as Agency Contract Managers. These contacts will be added to the system and will receive email notifications. |
| Help | How do I know who my Portfolio IPP Manager is? (Agency Portal) | The name and email address of the Portfolio IPP Manager for a contract is displayed in the Contacts tab of the Contract form. |
| Help | How is compliance calculated? | Compliance is calculated by comparing the final performance to date figures for a contract with the stated workforce and supply chain targets nominated during the contract negotiation phase and entered into the IPPRS when the contract reporting cycle commences.
The IPPRS will recommend that the contractor is assessed as compliant only if both the workforce and supply chain targets are met. If a contract fails to meet one target but exceeds the other target such that the sum of the two performance to date figures equals or exceeds the minimum acceptable target, the agency contract manager can exercise discretion and rate the contractor as compliant.
For more information about how performance to date is calculated, please see the online help. |
| Help | My contract data doesn’t appear to be correct in the IPPRS. How do I fix this? | If your contract data does not appear to be correct, you are able to change some values such as the contract end date and value. If other values are incorrect you will need to send an email to the IPP Administrator advising of the CN ID, and what data is incorrect on the contract. The IPP Administrator will then update the contract. Please keep in mind that the contract data is captured from AusTender. If you make an update in the IPPRS, it may be overridden if a later variation to the contract is received in the AusTender feed and the update has not also been made to AusTender. We recommend that for contract value changes, you update AusTender first and then the data will flow through to the IPPRS system in the weekly loads. |
| Help | A contract has been flagged as MMR within the IPPRS but it shouldn’t be. How can I change this? | A contract that has been flagged as an MMR contract can be exempted if the MMRs do not in fact apply. A valid reason for the exemption must be identified. To exempt a contract, open the contract and select ‘Change Contract Details’ from the menu option. Choose the 'Change MMR Exemption' option and follow the instructions in the dialog. More information is available in the online help on the Contract Actions page. |
| Help | A contract hasn’t been flagged as MMR within the IPPRS but it should be. How can I change this? | Contract types are able to be changed within the IPPRS system. You will need to open the contract, select ‘Change Contract Details’ from the menu option, select 'Change Contract Type' and follow the instructions in the dialog. More information is available in the online help on the Contract Actions page. |
| Help | What roles are needed in my Government agency? |
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| MMR | What is Mandatory Minimum Requirements (MMR)? | The mandatory minimum requirements for Indigenous participation are:
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| QPR | I need to review a QPR but it isn't displaying in my To Do list? | If a contract does not appear in your To Do list when expected, select the MMR Contracts tab and set the filter to view all contracts awarded to your Agency. You should see the contract there. If it is still not visible, contact your Agency Contract Manager and ask them to review who is nominated to manage the contract for your organisation. |
| To Do List | Why can't I see a contract in my To Do List? | A contract will only appear in your To Do List if you are an assigned contact on the contract, and you are required to perform an action in the system. For example, a contract will appear in the IPPRS if you are the Agency Contract Manager and a QPR is requiring acknowledgement. |