We have regional offices around Australia. Contact information for our regional offices is organised by state and territory in the below list. You can contact our regional offices on the toll free phone number 1800 079 098 (free call).
New South Wales regions
Eastern NSW
Email: enswregion@official.niaa.gov.au
| Office | Physical address | Postal address | Phone number |
|---|---|---|---|
| Batemans Bay | BayLink Building 3 Flora Cres, Batemans Bay NSW 2536 | PO Box 468 Batemans Bay NSW 2536 | 02 4412 3103 |
| Coffs Harbour | 17 Duke St Coffs Harbour NSW 2450 | PO Box 1335 Coffs Harbour NSW 2450 | 02 5622 8800 |
| Lismore | Level 3 Suite 1, 29 Molesworth St Lismore NSW 2480 | PO BOX 778 Lismore NSW 2480 | 02 6627 5402 |
| Newcastle | Level 2, 12 Stewart Avenue Newcastle West NSW 2302 | PO Box 2191 Dangar NSW 2302 | 02 4913 7902 |
| Nowra | 26 Berry Street Nowra NSW 2541 | PO Box 329 Nowra NSW 2541 | 02 4448 1010 |
| Canberra | Charles Perkins House 16 Bowes St Phillip ACT 2606 | GPO Box 2191 Canberra ACT 2601 | 02 6152 3800 |
| Parramatta (Main Office) | Level 3, 20 Smith St Parramatta NSW 2150 | GPO Box 9932 Sydney NSW 2001 | 02 9842 9600 |
| Tamworth | Services Australia Building 219-223 Peel Street Tamworth NSW 2340 | PO Box 684 Tamworth NSW 2340 | 02 5712 9000 |
Western NSW
Email: wnswregion@official.niaa.gov.au
| Office | Physical address | Postal address | Phone number |
|---|---|---|---|
| Broken Hill | 180 Beryl Street Broken Hill NSW 2880 | PO Box 490 Broken Hill NSW 2880 | |
| Dubbo (Main Office) | Unit 1/12 Blueridge Drive Dubbo NSW 2830 | 02 5852 1000 | |
| Wagga Wagga | 2 O'Reilly St Wagga Wagga NSW 2650 | PO Box 144 Wagga Wagga NSW 2650 | 02 5942 3098 |
Northern Territory regions
Arnhem Land and Groote Eylandt
Email: arnhemgrooteregion@official.niaa.gov.au
| Office | Physical address | Postal address | Phone number |
|---|---|---|---|
| Nhulunbuy | 74 Chesterfield Cct Nhulunbuy NT 0880 | PO Box 246 Nhulunbuy NT 0881 | 08 8968 8400 |
Central Australia
Email: centralaustraliaregion@official.niaa.gov.au
| Office | Physical address | Postal address | Phone number |
|---|---|---|---|
| Alice Springs | Level 3 Northern Territory Supreme Court Building 14 Parsons Street Alice Springs NT 0870 | PO Box 2255 Alice Springs NT 0871 | 08 8958 4200 |
| Tennant Creek | 64 Paterson Street Tennant Creek, NT 0860 | PO Box 321 Tennant Creek NT 0861 | 08 7978 1900 |
Top End and Tiwi Islands
Email: topendtiwiislands@official.niaa.gov.au
| Office | Physical address | Postal address | Phone number |
|---|---|---|---|
| Darwin | Jacana House Level 4-6, 39-41 Woods St Darwin NT 0800 | GPO Box 9932 Darwin NT 0800 | 08 7972 4100 |
| Katherine | Level 1, Randazzo Building 14 Katherine Terrace Katherine NT 0850 | PO Box 84 Katherine NT 0851 | 08 7978 2000 |
Queensland regions
North Queensland
Email: NQR@official.niaa.gov.au
| Office | Physical address | Postal address | Phone number |
|---|---|---|---|
| Townsville (Main Office) | Level 4, 235-259 Stanley St Townsville QLD 4810 | PO Box 1293 Townsville QLD 4810 | 07 4722 5800 |
| Cairns | Level 7-8, 46-48 Sheridan St Cairns QLD 4870 | PO Box 1599 Cairns QLD 4870 | 07 4037 8600 |
| Mount Isa | Ground Floor, 42-44 Simpson St Mt Isa QLD 4825 | PO Box 2416 Mt Isa QLD 4825 | 07 4437 3000 |
South Queensland
Email: sqregion@official.niaa.gov.au
| Office | Physical address | Postal address | Phone number |
|---|---|---|---|
| Brisbane | Level 19, 215 Adelaide Street Brisbane QLD 4000 | GPO Box 9932 Brisbane QLD 4001 | 07 3037 4600 |
| Rockhampton | Fitzroy & East Building Level 1, 36 East Street, Rockhampton QLD 4700 | PO Box 550 Rockhampton QLD 4700 | 07 4837 0000 |
| Toowoomba | Level 1, 516 Ruthven Street Toowoomba QLD 4350 | PO Box 888 Toowoomba QLD 4350 | 07 4637 3200 |
South Australia region
Email: saregion@official.niaa.gov.au
| Office | Physical address | Postal address | Phone number |
|---|---|---|---|
| Adelaide | Level 13, 26 Franklin St Adelaide SA 5001 | GPO Box 9932 Adelaide SA 5000 | 08 8216 4700 |
| Ceduna | 22B East Terrace Ceduna SA 5690 | PO Box 396 Ceduna SA 5690 | 08 7628 4000 |
| Port Augusta | 1 Browns Lane Port Augusta SA 5700 | PO Box 2214 Port Augusta SA 5700 | 08 7628 3500 |
Victoria / Tasmania region
Email: victasregion@official.niaa.gov.au
| Office | Physical address | Postal address | Phone number |
|---|---|---|---|
| Melbourne | Level 6 120 Collins St Melbourne VIC 3000 | GPO Box 9932 Melbourne VIC 3001 | 03 9606 8000 |
| Shepparton | 298 Maude St Shepparton VIC 3630 | GPO Box 9932 Melbourne VIC 3001 | 03 9606 8000 |
| Mildura | 112-124 Deakin Ave Mildura VIC 3500 | 03 9606 8000 | |
| Hobart | Level 3, 200 Collins St Hobart TAS 7000 | PO Box 9932 Hobart TAS 7000 | 03 6232 4500 |
Western Australia regions
Greater Western Australia
Email: greaterwesternaustraliaregion@official.niaa.gov.au
| Office | Physical address | Postal address | Phone number |
|---|---|---|---|
| Perth (Main Office) | Governor Stirling Building Level 17, 197 St Georges Terrace Perth WA 6000 | PO Box 9932 Perth WA 6848 | 08 9424 3700 |
| Carnarvon | Services Australia Building 76 Robinson Street Carnarvon WA 6701 | ||
| Geraldton | Unit 3/4, 4 Pollard St West End 6530 | PO Box 146 Geraldton WA 6531 | 08 9938 9500 |
| Kalgoorlie | Ground floor, 39-43 Boulder Road Kalgoorlie WA 6430 | PO Box 490 Kalgoorlie WA 6430 | 08 9068 1100 |
| South Hedland | IBN Building Level 1, 3 Brand St South Hedland WA 6722 | PO Box 2628 South Hedland WA 6722 | 08 9138 3100 |
Kimberley
Email: kimberleyregion@official.niaa.gov.au
| Office | Physical address | Postal address | Phone number |
|---|---|---|---|
| Beagle Bay | Lot 54 Beagle Bay WA 6725 | PO Box 326 via Broome WA 6725 | 08 9138 7800 |
| Broome | 1 Short St Broome WA 6725 | PO Box 613 Broome WA 6725 | 08 9138 7800 |
| Derby | 37 Rowan Street Derby WA 6728 | PO Box 1009 Derby WA 6728 | 08 9138 2600 |
| Halls Creek | 7 Thomas Street Halls Creek WA 6770 | PO Box 27 Halls Creek WA 6770 | 08 9138 7800 |
| Kununurra | Office 4/16 Riverfig Avenue Kununurra WA 6744 | PO Box 260 Kununurra WA 6743 | 08 9148 2300 |